MEDIATION TEST answers to the Synergy test. Score 97/100 points Excellent result.
At the final stage of mediation, the mediator can:
act as a judge, actively influencing the resolution of the conflict
act as a psychologist, while using the mediation process technique
not to participate in the process and give preference to independent conflict resolution
use the principle of non-interference
According to A. Rappoport, the dispute is:
verbal competition, a discussion of something in which everyone defends their opinion
confrontation, in which only peaceful means are used, and the goal is reconciliation, on the other hand
mutual claim to own something
active discussion of the topic
What is included in the concept of “cold” conflicts:
polite and unemotional behavior
impulsive, violent behavior
conflict with the use of bladed weapons
contemptuous, arrogant attitude
What are not the components of communication?
message
dialogue
rapport
long eye contact
The institutions of conciliation procedures and settlement agreements in Russia began to take shape:
at the beginning of the 16th century
at the end of the 16th century
at the beginning of the 14th century.
at the end of the 14th century.
Which concept is not included in the basic principles of mediation:
voluntariness
confidentiality
neutrality
uncompromisingness
What is the criterion for the professionalism of a mediator around the world:
client satisfaction with the service provided, provided that the parties are informed about the essence of mediation and the role of the mediator
number of cases and mediation agreements resolved by the world
number of clients
number of hours
Literally translated, “mediation” means:
mediation
connivance
non-intervention
cooperation
The school mediation service is:
a service created in an educational organization and consisting of employees of the educational organization, students and their parents who have undergone the necessary training and education in the basics of the school mediation method and the mediation approach
a service created in an educational organization and consisting of a parent committee, the administration of the educational organization and a full-time psychologist
a service that meets all the requirements of pedagogical standards of the educational process and upbringing, consisting of employees of an educational organization who have been trained in the basics of conflict management
a set of methods and ways to achieve educational goals and objectives using mediation techniques
The mediation procedure is aimed at:
not so much to resolve the psychological problems of the participants, but to resolve the problems of interaction in which the real or perceived interests of the participants are infringed
to resolve psychological problems of participants, as well as to resolve problems of interaction in which the interests of participants are infringed
to resolve relations at any level
to ensure a safe environment
In what year was the practice of using mediators eliminated for political and ideological reasons:
in 1913
in 1917
in 1831
in 1942
There are three stages of alternative dispute resolution in a conflict:
the parties try to reach mutually acceptable agreements without the participation of third parties
conflict resolution paused
the mediator does everything to bring the case to a win-win situation
when the measures listed above are not enough, an arbitration court takes over the case, to which the parties to the conflict during the arbitration proceedings strictly comply with the rules of law, including international law
During what period did the first attempts to restore the practice of using mediators begin?
in the 1980s
in the 1990s
in the 1970s
in the 1960s
What is the definition of not referring to school mediation? School mediation:
There are conflicts:
What is not a professional requirement that makes his work as effective as possible?
The mediation procedure is formalized by three agreements.
The word "conflict" comes from:
What is not included in the process of psychological coping of a mediator
A mediator can help conflicting parties build trust through a variety of activities. Some of these actions include
The ecosystem approach in Mediation is mainly used:
There are three ways to resolve conflict
During the negotiation process, the mediator helps the conflicting parties understand:
Educational program for advanced training “Mediation. Basic course" consists of 3 modules, each 40 hours:
The mediaability of the conflict lies in:
The additional professional educational program for the professional training of mediators consists of three educational programs for advanced training and their designed modules (choose the wrong option):
Often, conflicts are not assessed adequately due to the subjects’ erroneous perceptions of each other. In this case, the mediator should strive to level the perception barrier. The solution to this problem is carried out according to the following scheme
In the narrative approach to mediation, it is generally accepted that
What prevents the mediator from helping the parties to develop the most acceptable agreement for them?
The mediation agreement is:
The parties turn to the mediator in cases where:
Choose the correct statement.
The complexity of the narrative approach lies in:
Which conflicts are most quickly resolved through mediation:
During what period did provincial conscientious courts exist, which were created by decree of Empress Catherine the Great:
The additional professional educational program for professional retraining of mediators is
The functioning of school mediation services in an educational organization will allow
Which of the following cannot be a mediator?
The mediator is called upon to solve a number of specific tasks, namely: - “to help the parties involved in the dispute understand the power of their own influence on the situation and the prospects for its development in the mediation procedure
In order to obtain the right to be called a professional mediator, you must complete a training course in the first program:
A narrative approach to mediation was developed
For successful negotiations it is necessary
The narrative approach to mediation is based on:
Open questions are:
Negotiation practice shows that when communicating with an opponent who has chosen aggressive patterns of behavior, the best way is:
What is not the role of a mediator?
The transformative approach in mediation is the most common:
What is premediation?
Methods of tactical behavior:
The most common way for mediators to obtain information about a conflict is:
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