Diploma in the management of the quality of working lif

CONTENT
INTRODUCTION 5
Chapter 1. Theoretical aspects of the quality of working life 8
1.1. The essence of the quality of working life and the factors affecting it 8
1.2. Criteria and assessment of the quality of working life 13
1.3. Management and improvement of the quality of working life 19
Chapter 2. Assessment of the quality of working life in OOO TristolLib 27
2.1. Economic characteristics of the enterprise LLC TrisTLiL 27
2.2. Analysis of the external and internal environment of the cafe "TrisTLiL" 31
2.3. Analysis of the structure and dynamics of the movement of the personnel of LLC TrisTLiL 39
2.4. Assessment of the quality of working life of LLC "TrisTLiL" from the position of the employer 42
2.5. Assessment of the quality of working life from the position of the staff 48
Chapter 3. Optimizing the quality of working life 56
3.1.Development of measures to optimize the quality of working life 56
3.2. Evaluation of the effectiveness of optimizing the quality of working life 62
CONCLUSION 67
LIST OF REFERENCES 70
ANNEXES 74